Privacy Policy

Introduction

INFO PAGAMENTOS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our advertising consultancy services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As an advertising consultancy, we may collect the following types of information:

• Client Information: Company name, contact person, email, phone number, and business address.
• Business Information: CNPJ for invoicing and service contracts.
• Project Information: Campaign briefs, target audience details, brand guidelines, and marketing objectives.
• Market Data: Competitive analysis and industry information relevant to campaigns.
• Communication Records: Correspondence, meeting notes, and project discussions.
• Financial Information: Billing details and payment records.

How We Use Your Information

We use the collected information for the following purposes:

• To provide advertising consultancy and strategic planning
• To develop campaign strategies and recommendations
• To conduct market research and audience analysis
• To communicate about project status and deliverables
• To process payments and issue invoices
• To improve our consultancy services
• To comply with legal and contractual obligations

Campaign & Strategy Information

When developing advertising strategies, we collect detailed information about your business, products, services, and target audiences. This information is essential for creating effective campaign recommendations. Campaign strategies and creative directions developed for your brand are treated as confidential business information.

Market Research Data

Our consultancy may involve market research, competitive analysis, and audience insights. Research data collected is used to inform strategic recommendations. We use publicly available information and legitimate research methods. Research findings specific to your campaigns are proprietary to your engagement.

Brand & Creative Materials

When you share brand assets, guidelines, logos, and creative materials, we use these solely for the purposes of our consultancy engagement. Brand materials are stored securely and returned or destroyed upon project completion as agreed. We do not use client brand assets for any purpose other than the contracted services.

Third-Party Services

Our recommendations may involve third-party advertising platforms, media partners, or creative services. We may share necessary information with recommended partners only with your approval. Selection of third-party partners is based on professional assessment. We do not receive commissions that influence our recommendations.

Performance Analytics

When analyzing campaign performance, we may access analytics and performance data from advertising platforms. This data is used to provide optimization recommendations and performance reports. Analytics access is limited to authorized project team members.

Confidentiality

We treat all client business information as confidential. This includes marketing strategies, campaign plans, budget information, and competitive insights. Confidential information is not disclosed to third parties without your consent, except as required for service delivery or by law.

Payment Processing

Payments are processed through secure methods including bank transfers. We retain billing records as required for accounting purposes. Financial information is treated with strict confidentiality. We comply with all applicable financial regulations.

Fiscal Documentation

For all services, we issue fiscal receipts (nota fiscal) as required by tax regulations. CNPJ information is transmitted to tax authorities as required by law. We retain fiscal records as required by Brazilian tax legislation.

Data Security

We implement appropriate security measures to protect your business information against unauthorized access, alteration, disclosure, or destruction. Project files and client information are stored securely. Access to client information is limited to team members directly involved in your projects.

Data Retention

Transaction and billing records are retained for the periods required by Brazilian tax regulations. Project files may be retained as agreed with clients for reference purposes. Records can be deleted upon request, subject to legal requirements.

Information Sharing

We do not sell, trade, or rent your business information to third parties. We may share information only in the following circumstances:

• With third-party partners you have approved for campaign execution
• With payment processors for transaction completion
• With tax authorities for fiscal compliance
• When required by law or legal process
• With your explicit written consent

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your business data and project records held by us
• Request copies of campaign strategies and deliverables
• Request correction of inaccurate information
• Request deletion of data (subject to legal requirements)
• Request information about how your data is processed
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be communicated to clients. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: